Terms of Service
Last updated: October 2, 2026
These terms govern your access to and use of FindIt ("the service"), a business discovery and outreach platform. By creating an account or using the service, you agree to these terms.
1. Your account
You must provide accurate information when creating an account and keep your credentials secure. You are responsible for all activity that happens under your account. One person or organization per account unless your plan explicitly allows team profiles.
2. What the service does — and does not — guarantee
FindIt searches publicly available web sources to surface real businesses that may benefit from your services, then scores and explains each opportunity. We work hard to return accurate, current data, but the information comes from the public web and may be incomplete or outdated.
Opportunity Scores are prioritization estimates, not guarantees of interest, eligibility, or results. You are responsible for verifying details before contacting any business and for how you use the contact information you find.
FindIt surfaces diagnostic gaps, not raw business directories. Each search returns only businesses where we could confirm a specific digital shortcoming — such as a missing website, an inactive social presence, or hard-to-find contact details — so result counts are typically small, often 3–10 per search. This filtering is by design, and we do not guarantee a minimum number of results per search.
3. Research limits and plans
Each plan includes a set number of live researches per billing period, shown in your dashboard. Unused researches do not roll over unless your plan says otherwise. Paid features such as additional outreach tones, exports, and extra profiles unlock according to your plan.
4. Acceptable use
You agree not to:
- Use the service to send spam, mass unsolicited messages, or deceptive outreach;
- Resell, scrape, or redistribute the data we surface, in bulk or as a competing dataset;
- Attempt to bypass research limits, rate limits, or access controls;
- Use the service in violation of applicable laws, including privacy, anti-spam, and consumer-protection rules in the regions where you outreach.
5. Outreach is your responsibility
Outreach drafts generated by the service are starting points. You decide what to send, to whom, and through which channel. You must comply with local rules on electronic communication (such as opt-out and identification requirements) and always identify yourself honestly.
6. Payments and cancellation
Paid plans renew automatically each billing period until cancelled. You can cancel at any time from your account settings; access continues until the end of the current period. Fees already paid are non-refundable except where required by law.
7. Availability and changes
We aim for high availability but do not guarantee uninterrupted service. Features, data sources, and limits may change as the product evolves. If we make a material change to these terms, we will notify you through the service or by email.
8. Limitation of liability
To the maximum extent permitted by law, FindIt is provided "as is" and we are not liable for indirect, incidental, or consequential damages, lost profits, or business outcomes resulting from your use of the service or the data it surfaces. Our total liability is limited to the amount you paid us in the twelve months before the claim.
9. Contact
Questions about these terms? Email us at clientsupport.findit@gmail.com.