Refund Policy

The Free plan includes 2 live searches and 3 outreach pitches every month, with no card needed. We encourage you to test the results before choosing a paid plan.

Searches aim for 10–20 relevant businesses, up to 20, but may return fewer or no results depending on available evidence. Results may include confirmed gaps and businesses whose needs require verification or review. We do not guarantee a minimum number of results or client replies. A lower result count alone is not grounds for a refund, without limiting your statutory rights.

You can cancel at any time. Cancelling stops your next renewal, so you will not be charged again. Your plan and remaining searches stay active until the end of the month you already paid for, then your account returns to the Free plan.

Radar Boost costs $5 once for 5 additional searches. It does not renew, so there is no subscription to cancel. Its searches expire at the next monthly allowance reset; unused Boost searches do not roll over. It does not unlock monthly-plan features.

Search access is made available after payment and searches cost us to run. Except for the cases below or where applicable law requires otherwise, payments for a subscription period that has started and Radar Boost purchases are non-refundable, including partly used months and unused or expired searches. This policy does not override any statutory cancellation or withdrawal rights you may have.

• You were charged twice or charged by mistake;
• You were charged after cancelling before your renewal date;
• A technical problem on our side stopped you from using your paid searches and we could not fix it;
• A refund is required by the consumer laws of your country.

Email clientsupport.findit@gmail.com within 14 days of the charge, using your account email, with the date and amount. We reply within 1–2 business days, and approved refunds go back to the original payment method.